If your order hasn't gone to print yet, we’re happy to make adjustments. Please email us at help@skylitstudio.co.uk as soon as possible with your order number and request.

UK orders generally take anywhere from 1-3 working days to arrive at your doors, however, during busier periods this can, of course, vary a little bit.

International orders can take anywhere from 5-20 days, see Shipping Policy for a better indication of shipping times.

You are able to see any shipping fees at the checkout stage once you've put in the delivery address.

There are also free shipping thresholds for most of the popular destinations such as USA, Canada, Australia and most of Europe.

• Shipping is FREE for UK customers
• For USA the threshold is $65
• For Canada the threshold is $90
• For Australia the threshold is $99
• For Europe the threshold is €60

Refer to Shipping Policy for further details.

We will replace all defective items with a new item within 30 days of shipment arrival as per your statutory rights. Please get in touch with us to report any such issue, so we can assist you as soon as possible. For further details please also refer to the Refund Policy.

Yes, we do, in fact, we ship to almost anywhere in the world! If for some reason your country doesn't show up please send us a message and we will correct this.

We use precise astronomical data to recreate the sky exactly as it appeared on your selected date and location. Learn more on our page about The Astronomical Precision Behind Our Star Maps.

At Skylit Studio, we don’t rely on third-party fulfilment centres — every star and moon map is created, printed, and packed by us. This hands-on approach means we’re able to carefully oversee every step of the process, from the accuracy of the astronomical data to the final print and packaging. We use premium paper, high-definition inks, and precise print technology to ensure a beautiful, lasting result. Each map is personally quality-checked before dispatch, so you can trust it’s been crafted with genuine care and attention to detail.

Yes, we do! At Skylit Studio, we offer a simple yet elegant gift wrapping option — your framed map can be tied with a nice ribbon, available in a range of beautiful colours to suit any occasion. It's the perfect finishing touch if you’re sending your star or moon map as a gift. You can add gift wrapping at checkout or browse our ribbon options here.

Our customisation tools let you see a real-time preview before adding your creations to the cart. For our star maps currently the only way to preview them is by either going back into the editing tool or by sending us an e-mail after you've placed your order and we'll send you a preview!

You can email us directly at help@skylitstudio.co.uk, use the contact form above. We aim to respond within 24 hours on weekdays. Or send us a meesage on our live chat clicking the button bottom right.