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FAQ

How quickly will I receive my order?

UK orders generally take anywhere from 1-2 days, however, during busier periods this can, of course, vary a little bit.

International orders can take anywhere from 5-20 days, see Shipping Policy for a better indication of shipping times.

Is shipping free?

You are able to calculate your shipping fees either in the basket page or see them at the checkout stage once you've put in the delivery address.

There are also free shipping thresholds for most of the popular destinations such as USA, Canada, Australia and most of Europe.

  • For UK the threshold is £30
  • For USA the threshold is $65
  • For Canada the threshold is $90
  • For Australia the threshold is $99
  • For Europe the threshold is €60

Refer to Shipping Policy for further details.

What is the return policy?

We will replace all defective items with a new item within 30 days of shipment arrival as per your statutory rights. Please get in touch with us to report any such issue, so we can assist you as soon as possible. For further details please also refer to the Refund Policy.

Do you ship internationally?

Yes, we do, in fact, we ship to almost anywhere in the world! If for some reason your country doesn't show up please send us a message and we will correct this.