Shipping policy

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UK Shipping Free
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Order by 3PM Same Day Dispatch
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All Orders Tracked Delivery
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Dispatch & Processing

All orders are processed, printed, and shipped from our facility in Manchester, United Kingdom. We operate online only and do not accept walk-in customers or provide pickup services.

Personalised star maps are typically printed and ready for dispatch on the same working day. Orders placed by 3PM on working days are dispatched the same day, ensuring the fastest possible delivery to you.

Working days are Monday through Friday, excluding UK public holidays and our company holidays. Orders placed on weekends or holidays will be processed on the next working day.

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Canvas prints may require an extra working day for dispatch due to the stretching and finishing process. Where possible, we will still aim to dispatch canvas orders the same day, but please allow up to 1 extra working day for canvas items. If your order contains both canvas and non-canvas items, the entire order will be dispatched together once all items are ready.
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UK Shipping Methods

Royal Mail Tracked 48
Tracking number provided • 2-4 business days
FREE
Next Working Day
Order by 3:00 PM • Guaranteed next working day
£6.95
Next Working Day (Late Cut-off)
Order by 5:00 PM • Perfect for last-minute gifts
£15.00
Saturday Delivery
Available on smaller prints • Book Mon–Thu for safe arrival
£9.90
Sunday Delivery
Available on smaller prints • Book Mon–Thu for safe arrival
£11.90
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Saturday & Sunday delivery — book early. Weekend delivery is dispatched via courier and needs to be booked on a weekday. Monday–Thursday is safest; Friday is cutting it close and may not always make it in time. If you need it on a specific weekend day, please order by Thursday.
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Size restriction: Saturday and Sunday delivery is only available on prints up to 40×50 cm (framed). The larger 50×70 cm and 60×80 cm framed sizes ship via standard courier on weekdays only.
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Northern Ireland: Next working day delivery is available. Standard shipping (Royal Mail Tracked 48) delivers within the usual 2-4 working days.
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Scottish Highlands & Remote Areas: Standard shipping delivers as normal. Next working day services may take an additional 1-2 working days. If next-day delivery is essential, please contact us before ordering.
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International Shipping

USA3-8 days
Australia4-10 days
New Zealand6-8 days
Canada7-12 days
Germany, France, Spain, Italy5-7 days
Ireland & EU5-10 days
UAE4-10 days
Other countries3-20 days
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Delivery times are estimates and may be affected by customs delays, holidays, or unforeseen shipping disruptions. Contact us for a more accurate estimate.
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Tracking Your Order

  • As soon as your order is dispatched, a tracking number will be provided via email and available in your account dashboard.
  • For international orders, real-time tracking updates may only start once the package reaches the destination country (typically within 2-5 days).
  • If you have any issues tracking your shipment, contact us at [email protected].
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Customs & Import Fees

For international shipments, customs fees or import taxes may be required upon arrival in your country. These charges are imposed by local authorities and are the responsibility of the customer.

  • Failure to pay customs fees may result in delivery delays or returned shipments.
  • We recommend checking with your local customs office for potential charges before placing an order.
  • If you need assistance, email us at [email protected] before ordering.
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EU Customers: Following Brexit, customs duties and import VAT may apply to orders shipped to EU countries. These are determined by each country's customs authority and are the customer's responsibility. Delivery times to EU destinations may be slightly longer due to customs processing.
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Good to Know

Shipping delays can occasionally occur due to national holidays, customs processing, weather conditions, or courier service disruptions. If your order has not arrived within the estimated delivery window, please email us at [email protected] with your order number and we will resolve it immediately.

  • We ship to the address provided during checkout.
  • Address changes after dispatch may not be possible.
  • We cannot ship to PO Boxes for expedited services.
  • Customers are responsible for providing accurate shipping information.

For orders placed through Google Shopping, the same shipping methods, costs, and timeframes apply as listed above.